At Blooms Choco, we strive to make your shopping experience as smooth and secure as possible. Please review our payment policy below for important information about accepted payment methods, charges, and security.

1. Accepted Payment Methods

  • Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • Digital Wallets: Payments can be made through digital wallets such as Apple Pay, Google Pay, and PayPal for added convenience and security.
  • Gift Cards: Blooms Choco gift cards can be redeemed for online purchases at checkout. Any remaining balance after a purchase will be available for future use.

2. Payment Processing

  • Authorization: Upon placing an order, we will place a temporary hold on your payment method to ensure funds are available. Your card will not be charged until your order is confirmed and ready for shipment.
  • Currency: All transactions are processed in [local currency or the currency used by Blooms Choco]. International customers may be subject to currency conversion fees by their bank or card provider.

3. Sales Tax

Sales tax will be applied where required by law and calculated at checkout based on your shipping location.

4. Failed or Declined Payments

If a payment is declined, please double-check your information or contact your bank. Blooms Choco cannot reserve items if payment is not successfully completed within the time specified at checkout.

5. Refunds and Chargebacks

  • Refunds: Approved refunds for returns or order issues will be credited back to the original payment method within 7-10 business days.
  • Chargebacks: If you have questions or concerns about a charge, please contact our customer service team at [email protected] before initiating a chargeback with your bank. We are here to help resolve any issues promptly.

6. Payment Security

We use secure encryption technology and adhere to strict PCI compliance standards to protect your payment information. Your security and privacy are of utmost importance to us.

Thank you for choosing Blooms Choco! For any additional questions regarding payments, please reach out to our customer service team.